About Creditinfo
Established in 1997 and headquartered in London, UK, Creditinfo is a provider of credit information and risk management solutions worldwide. Creditinfo facilitates access to finance through intelligent information, software and decision analytics solutions.
With more than 30 credit bureaus running today, Creditinfo has the largest global presence in credit risk management. For decades it has provided business information, risk management and credit bureau solutions to the largest lenders, governments and central banks around the world — increasing financial inclusion and generating economic growth.
The Challenge
Reporting inaccuracies, manual processes, and low data trust across 30+ markets
Reliance on Manual Data Collection
The data warehouse required a lot of manual data collection and maintenance. It was time-consuming, prone to errors, and a blocker to reliable reports.
Inaccurate Revenue Reporting
The lack of streamlined processes and integration capabilities led to delays and inaccuracies in financial reporting, affecting strategic decision-making.
Low Trust in Data
The inability to quickly integrate new data sources resulted in data spread across various systems with unclear business logic. Business teams were unsure of the data's reliability.
No Real-Time Access
The company's system lacked real-time data access, making it difficult to share and use data across the company — limiting their ability to make swift, informed decisions.
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Jakub Zalio
Group CTO, Creditinfo Group
The Solution
A New Data Platform Connecting 9 Sources in 2 Months
Creditinfo decided to decommission the legacy DWH and implement a brand-new data platform for multiple departments. Data from multiple sources — CRM, service desk, human resources and finance software — goes through automated transformations before its output to the Snowflake database.
The full orchestration process, from incremental data loads to a dashboard refresh, now takes just 20 minutes.
The solution requires only basic SQL knowledge and was implemented within a 2-month period.
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Viktoria Hroncova
Internal IT Systems Team Lead, Creditinfo Group
The Impact
A scalable data stack that ensures quality and faster time-to-market
New data governance reduced the number of overall errors and inaccuracies and enabled more effective group financial reporting, which plays a major role in strategic decisions.
+25% of productivity
Productivity increased by over 25% in the first month for team leaders and project managers.
Finance productivity
The finance department's productivity saw a 10% increase.
Faster, faster ...
Invoices tracking 30% faster.
-70% of agenda
Time to complete end-of-months agendas has been reduced by 70%, now it takes just a few hours.
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Jakub Zalio
Group CTO, Creditinfo Group
